Patient Help Desk
Help - what to do when things go wrong
For medical and other health problems that you have with your transplant, the transplant clinic is usually the starting point to solve them. There are other times when we need help and don't know what to do.
For any urgent medical problems, call 000, or:
- during clinic hours, contact the transplant clinic directly or your general practitioner
- out of hours go immediately to your nearest hospital emergency department
For non urgent medical or ancillary matters discuss them at your next transplant clinic visit.
What about other questions I may have?
There are times you may have other non medical problems or general queries, and you're just not sure who to ask. Please contact HLTTV, and we'll do our best to answer or point you in the right direction.
You can contact our Patient Support:
Alternatively, you can email non-urgent queries direct to the transplant clinic at:
Useful telephone contacts
|Department||Business hours||After hours|
|Heart clinic nurses
||03 9076 3858||03 9076 2000|
|Lung clinic nurses
||03 9076 2867 (general appointments)
0417 046 2019 (clinic/medical)
|03 9076 2000|
||03 9076 2862||03 9076 2000|
|Dietician||03 9076 3063||03 9076 2000|
|Physiotherapist||03 9076 3450||03 9076 2000|
||03 9076 3526||03 9076 2000|
|Social worker - heart
||03 9076 3026||03 9076 2000|
|Social worker lungs
||03 9076 2161||03 9076 2000|